Had an interesting conversation at today’s network meeting on how clients often believe their particular business problems are unique. And the great lengths (and long hours) they go to create a solution. This can be true for individuals or whole departments - or even a complete company.
But when they share their problem(s) with a 3rd party business solution provider they often find the problem is fairly common and a solution is already available. It might need a few tweeks to customise things but certainly no need to re-invite the wheel.
Perhaps it’s the challenge and satisfaction of solving a problem yourself (which I can understand because it is part of the learning process) or the belief that a 3rd party supplier is an additional and unnecessary cost.
In these financial times I suggest that companies should concentrate on core business services and wherever feasible look to outsource their non-core activities.
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